Week 6: My First Town Hall

With an upcoming customer event that was schedule during the mid of the week, I was rushed by Mei Ying and other stakeholders to get the Seminar Room prepped with the new re-branding done. It was an impossible timeline which required multiple parties to rush for the design of the room to be done by the start of the week with printing and installation by the day before the event. I had no choice but to adhere to my manager’s request and push for everything to speed up. I had not only to monitor the timeline at a microscopic level to ensure that each deadline is met but also to pressure the agencies to hurry up their jobs. In the end, the ridiculous timeline that seemed evidently impossible was accepted with the cancellation of rushing for the design to be up.

After discussing with my manager on the extra KidZania vouchers available, she had decided that an external competition will not be possible as it would incur extra cost to the brand. In the end, we decided on a simple internal giveaway with the condition of the first 46 people to send an email to me with the phrase “I would like more Joy in 2015” will receive a pair of vouchers. The vouchers needed to be given out as it was expiring at the end of the month.

Town hall. I did not knew what it was until I went through it. I had been asking around the office, enquiring what should we do during a Town Hall. I never thought that it was a yearly gathering to celebrate the upcoming year and also for the CEO to provide a strategic direction for the company. During the town hall, the CEO discuss about the challenges that the company has faced during its previous year and its performance drop was due to the Cadbury Halal issue. However, with great optimism, the brand and company is slowly recovering for the crisis. It was interesting on how all employees would gather together regardless of being at different locations to have a live session with every single member of the company. It really gave me insight into what a proper company would practice to ensure every single member of this small community would know, understand and work on the same direction of the leader of the company.